What areas do you cover?
I clean homes across Bishop’s Cleeve, Cheltenham, Prestbury, Woodmancote, Gotherington, Stoke Orchard and nearby surrounding areas. If you’re slightly outside Cheltenham, just message me – I can usually accommodate short travel.
What cleaning services do you offer?
I provide regular weekly/fortnightly cleaning, deep cleaning, one‑off resets, kitchen and bathroom detailing, and optional add‑ons like oven cleaning, fridge clean‑outs, bed changes and interior windows.
Do you bring your own cleaning products?
Yes, I bring all products, cloths and equipment. I use a colour‑coded cloth system for hygiene and professional‑grade cleaning products.
If you prefer I use your products, that’s absolutely fine too.
Are you insured?
Yes, I’m fully insured for domestic cleaning work.
Do you work in homes with pets?
Absolutely. I’m experienced with both dogs and cats, and I’m happy to work around them. If your pet is nervous, we can discuss the best way to make cleaning stress‑free.
How do I book a clean?
You can book through:
- Messenger
- My Calendly booking page
Whatever is easiest for you.
How long is a regular clean?
Most homes need 2–3 hours per visit, depending on size and routines. We’ll agree the right amount of time during your consultation. My minimum is 2 hours per booking.
What’s included in a regular clean?
A regular clean includes:
- Kitchen
- Bathroom
- Dusting
- Hoovering
- Mopping
- Surfaces
- General tidy/reset
Deep cleaning includes more detailed work like skirting boards, high dusting, limescale removal and appliance fronts. I keep a clear checklist of what’s been cleaned which I leave with you at the end of every visit.
Do I need to be home during the clean?
No, most clients prefer to go out, which gives me space to work without disrupting your day and you can come back to a fresh, clean home. I can also work around you if you are home. I can use a key safe, spare key, or meet you at the door. Whatever feels comfortable for you.
How do payments work?
Payments are made by bank transfer or Monzo. Payment is required the same day, after each session.
Can I cancel or reschedule?
Yes, I understand that life happens. I just ask for 24 hours’ notice so I can adjust my schedule.
What if I need extra tasks done?
Just let me know. I can add things like:
- Bed changes
- Fridge clean‑outs
- Interior windows
- Oven cleaning
- Pet‑area cleaning
These can be added to any clean.
Do you offer deep cleaning for first visits?
Yes, and I ask most clients to start with a deep clean so the home is fully reset before moving to regular weekly or fortnightly cleaning.
How do I prepare for a clean?
You don’t need to do anything special. I will message you 24 hours before my visit to give a gentle reminder to clear dishes out of the sink, clear the surface and flooring so I can clean more efficiently – but I’m happy to tidy as I go.
Can I send a video walkthrough before my first clean?
Yes, a short video walkthrough is really helpful. It lets me see your home layout, understand your priorities and estimate the right amount of time for your clean. It’s completely optional, but many clients find it easier than arranging an in‑person visit.
Once I arrive, if I think anything will take longer than expected, I’ll always message you straight away so you’re fully informed and we can agree the best plan.